Topflight Customer Satisfaction
and Tracking

When the Los Angeles County high desert began to attract some of the best and brightest, ISA saw an opportunity to open its 3rd office in 2001 and save them a long commute. The decision has paid off handsomely and the office is now one of the top facilities for customer satisfaction and tracking projects.

Over 100 Data Collectors

72 workstations

4 Quality-Assurance Supervisors

On-site Senior Management

Predictive dialing

Remote monitoring

1-800 live-operator service