ISA was built on a reputation for high quality telephone interviewing.

We are one of the largest and best-equipped telephone data-collection companies. With over 700 Data Collectors at three state-of-the-art call centers, ISA operates 24 hours a day, conducting research both domestically and internationally.

Each ISA telephone study goes through a rigorous quality-assurance process. Clients can monitor their projects in progress, either in our office or remotely.

ISA also offers fluency in 65 languages, including every major Asian language. Click here for a full list. Our multicultural capabilities are unmatched in the industry.

325 CATI stations, running CfMC’s Survent

3 call centers, able to back each other up in case of emergency

Round-the-clock capacity

65 languages

3 levels of project supervision

Data Collectors are thoroughly briefed before dialing each project

Sound Survent equipped

In-house and remote monitoring capability

Data Scans are conducted daily