| Where
Quality Begins
Quality
is critical at Interviewing Service of America and having
the best Data Collectors is central to this process. Training
is a critical component in the development of outstanding
Data Collectors. A comprehensive initial orientation, followed
by continuous training, delivers best-in-class data to our
clients.
We spend
a great deal of time and effort on our training program. It's
one of the most demanding, detailed and comprehensive in the
industry. It’s been an evolving program since 1982.
In fact, only 1/3 of our candidates make it through to data
collection. And those who graduate come away with the skills
and confidence to communicate professionally with respondents.
|
|
Only the top 1/3 graduate 8 hours of workshop
orientation 8 hours of CATI-skills training 2 hours of mock
interviews and group critique 3 hours respondent-interaction
training 3 hours of supervised telephone work Continuous
training further develops data collection skills . |
|
